• 1.How long will take for the delivery of product?

    7 days for standard model, if machine in stock, will delivery immediately, customized model depend on customer requirements, usually about 15 days.

  • 2.What’s the insurance of after-sale service after purchase?

    All our products, will be totally tested by QC department before delivery, with strict quality control process. The product is cost-effective during use, stable and reliable. One year warranty service for all machine, please feel free to contact us if you have any questions.

  • 3.When the machine arrives at the work site, is it easy to install? How to solve the problem of quick installation and use?

    All machine model with installation video, to show the installation process more intuitively, and we will provide remote video technical support to solve your doubts and ensure that your installation is correct.

  • 4.During the use of the machine, how to get after-sale service?

    We have professional foreign installation and commissioning engineers, which have many years of experience in foreign debugging with deeply recognized by customers. We will provide on-site installation and commissioning services for foreign customers, and we will guide your workers directly.

  • 5.Will the accessories change frequently with machine ?

    The service life of the accessories is related to the daily maintenance. When ordering, we will give you free wearing parts and provide you with daily maintenance strategies.

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